POL-07 · Appeal without theater

Design an appeals process for an automated school decision that a student or family could actually complete in under two hours of effort.

One decision type (e.g. recommendation block, attendance flag). Plain-language form draft. Timeline.

Appeals that require a lawyer. Dead-end “email the vendor.” No human decision-maker named.

Process map; form; SLA; who decides; what evidence counts; accessibility note.

CT: usable process. CR: designing for families. CO: peer times the process. CM: form. CZ: the appellant.

Counselor or admin adviser reviews usability. School-supervised.

R1: one decision. R2: steps timed. R3: comparator is status quo. R4: failure points. R5: form ready. R6: human decider named.

(a) Theater form. (b) Infinite loop to the same model.

Lane A immediately. No verified credit claim.